1. Introduction
LeadLog ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at leadlog.app and our web application at app.leadlog.app (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Who We Are
LeadLog is operated by GBA Solutions, providing lead capture and management services for trade shows, conferences, and networking events. For any questions about this Privacy Policy, please contact us at:
3. Our Role in Data Processing
We act in two capacities depending on the context:
As a Data Processor
When you use LeadLog to capture and manage leads, we process lead data (names, emails, phone numbers, companies, notes) on your behalf according to your instructions. You remain the data controller for this information.
As a Data Controller
For our own business operations, we act as a data controller when processing your account information, billing records, usage analytics, and communications with us.
4. Information We Collect
Account Information
- Name and email address (from Google Sign-In or email registration)
- Profile photo (if provided via Google)
- Workspace and team membership information
Lead Data (Processed on Your Behalf)
- Contact details captured via voice, photo, or manual entry
- Business card images (if you choose to retain them)
- Notes and priority classifications
- Capture timestamps and attribution
Technical Information
- Device type and browser information
- IP address and approximate location
- Usage patterns and feature interactions
- Error logs and performance data
Payment Information
Payment card details are processed by our third-party payment provider, Stripe, and are not stored by LeadLog. We only retain transaction records and subscription status.
5. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Service
- Process voice recordings and business card images using AI
- Manage your account and subscription
- Provide customer support
- Send service-related communications
- Improve and optimize the Service
- Ensure security and prevent fraud
- Comply with legal obligations
We do not sell your personal information.
6. Data Sharing
We may share your information with:
- Service Providers: Third parties that help us operate the Service, including:
- Google Firebase (hosting, database, authentication)
- OpenAI (voice transcription and data extraction)
- Stripe (payment processing)
- Team Members: When you join a shared workspace, other team members can view leads captured within that workspace.
- Legal Requirements: When required by law or to protect our rights.
7. Data Security
We implement appropriate security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of data at rest
- Secure authentication via Google Sign-In
- Access controls and audit logging
- Regular security reviews
8. Data Retention
We retain your data for the following periods:
- Active Subscription: Data is retained throughout your subscription.
- After Cancellation: Lead data and account information are retained for a minimum of 3 months following cancellation to allow for resubscription.
- Deletion Requests: You may request deletion of your data at any time by contacting us.
9. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data
- Restriction: Limit how we process your data
- Portability: Export your data in a machine-readable format
- Objection: Object to certain types of processing
To exercise these rights, please contact us at hello@leadlog.app.
10. Cookies and Tracking
Our Service uses essential cookies and local storage for:
- Authentication and session management
- Remembering your preferences
- Service worker caching for offline functionality
We do not use advertising or third-party tracking cookies.
11. International Transfers
Your data may be processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
12. Children's Privacy
Our Service is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: